FAQ's
| 1. |
How far are the Residences from the school? |
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| 2. |
Can I pay by Credit Card? |
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Yes, we accept VISA, MASTERCARD, VISA ELECTRON and DINERS. Alternatively, you can pay directly into our bank account which we will provide upon request. |
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| 3. |
How far is the Beach Club from the ESE school? |
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There are two ESE Beach Clubs: |
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| 4. |
What is the nationality mix in the class? |
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This varies from class to class depending on the level and time of year. However as a guideline the nationality mix on average throughout 2008 has been as follows:
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| 5. |
How do I book? |
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You can book in various ways: c. by communicating with one of our reservations or marketing personnel via email, telephone or skype. If you require further details please email us on info@ese-edu.com and we will be pleased to assist you in any way. |
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| 6. |
What is included in the package? |
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This all depends on the package you choose. Usually the following are included: Orientation Walk Welcome Evening Half-day trip to Mdina Half-day trip to Valletta Beach Club (restrictions apply)
Maltese Dinner Night is also included in the 2 week packages h. Free WiFi at ESE school, ESE Residence, ESE Whitehouse Residence, ESE Standard and Superior Apartments |
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| 7. |
Do courses start every Monday or can I start any day of the week? |
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Courses start every Monday but depending on your course and the length of it we will try to accommodate you as best as we can. |
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| 8. |
How do I apply for the visa? |
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Information on visas and visa applications can be viewed on the following official link of the Maltese Government: http://www.foreign.gov.mt/default.aspx?MLEV=53&MDIS=523 |
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| 9. |
In case my visa is refused what is the refund procedure? |
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A deposit of €100 including a registration fee of €35 is required to book the course. If a visa is required an additional €25 is required. In the event that a visa is not issued then the total €125 is non-refundable. |
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| 10. |
Do I need to pay a deposit for my course? |
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Payment of fees must be paid in full when booking. If a visa is required then a non-refundable deposit of €125 plus a registration fee of €35 must be paid whilst the balance of fees is to be settled in full when the visa is issued. |
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| 11. |
Should I book a flight ticket with ESE? |
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ESE is fully licenced by IATA and can help you with your flight reservations. Today most tickets are electronic and this means that we can email your flight ticket immediately. This also means that we would have all your correct flight details in our system and this would make it easier to arrange your airport transfers correctly. |
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| 12. |
If I travel alone do I need to book a single room? |
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This all depends on the type of accommodation you request. If you book a room at ESE Residence or White House Residence you must book a single room and a single room supplement applies. If you book a room at any of our self-catering apartments or Host Families you may book either sharing (with another student) or a single room and the supplement fee applies. |
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| 13. |
If I travel with my family can I stay at either ESE Residence, White House Residence or ESE apartments? |
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There really is not much difference between the two residences as both are similar to a bed and breakfast type of accommodation. ESE Residence has double rooms only. Whitehouse Residence has only one room with two interconnecting bedrooms suitable for a family of four. Normally, couples would stay at either the ESE Residence or the White House Residence and families with children normally stay in our apartments. |
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| 14. |
If we are a couple can we book Land's End, Meridjan, Belmonte or Kingsgate Apartments? |
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Belmonte Apartments have either 2 or 3 bedrooms per apartment which means that unless a supplement is paid you would share the apartment with other students. The Land's End, Meridjan and Kingsgate Apartments do have one bedroom apartments but these are limited. |
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| 15. |
If I do not want the leisure activities is there a discount? |
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No, there is no discount as an activities programme is a special offer if booking course and accommodation. |
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| 16. |
If my son/daughter is 8 years old can he/she book an English course at ESE? |
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This is possible depending on the time of the year. However, as we do not normally have classes of children below the age of 12 your child may be taught on a one-to-one basis, i.e. Private Tuition, and the price would reflect this. |
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| 17. |
What course material is included? |
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All students, teens or adults, are given a course book. At ESE we use various course books depending on the course chosen and the student's level. The books are supplemented using both published and authentic materials taken from various sources such as the internet and newspapers. |
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| 18. |
May I choose to have morning or afternoon lessons? |
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General English 20 (GE20): From October to May GE20 lessons are generally held in the morning. In the peak months of June to September the students are allocated by the Director of Studies to morning or afternoon lessons depending on the nationality mix as well as the availability of resources at the time of arrival. |
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